Xbox Cloud gaming controller not working

Unleash the Power: Resolving Xbox Cloud Gaming Controller Troubles for Uninterrupted Gameplay

Experiencing issues with your Xbox Cloud gaming controller not working can be frustrating, especially when you’re eager to dive into your favorite games. There are several reasons why your controller might not function correctly, and this comprehensive guide will help you find the right solution to get you back to gaming seamlessly.

Following the steps outlined in this article, you’ll be well-equipped to diagnose and fix the issue with your Xbox Cloud gaming controller. Remember to use the primary keyword “Xbox cloud gaming controller not working” and the secondary keywords throughout the article to optimize your content for search engines.

1. Introduction

Cloud gaming has revolutionized the gaming industry by enabling users to play games remotely without traditional hardware. Microsoft’s Xbox cloud gaming platform is a prime example of this technology in action. The platform allows gamers to access and play a vast library of games using an Xbox controller. However, users may sometimes face issues with their Xbox Cloud gaming controller not working correctly.

In this article, we will explore some common reasons behind the Xbox Cloud gaming controller not working and provide detailed solutions to help you resolve the problem.

2. Check the Battery of Your Controller

2.1 Inspect the Battery Level

One of the most common reasons for an Xbox Cloud gaming controller not working is its low battery level. Before attempting other solutions, ensure your controller has sufficient battery power. You can check the battery level by pressing the Xbox button on your controller and looking at the battery icon displayed on your screen.

2.2 Charge or Replace the Batteries

If the battery level is low, charge the batteries or replace them with fresh ones. Ensure rechargeable batteries are fully charged before using them with your controller. If you’re using disposable batteries, ensure they are inserted correctly and not expired.

3. Update Your Controller’s Software

Outdated controller software can also cause your Xbox Cloud gaming controller not working issue. Updating your controller’s software can potentially resolve any compatibility issues with your gaming device.

3.1 Connect Your Controller to Your PC or Console


To update your controller’s software, connect it to your PC or console using a USB cable or the Xbox Wireless Adapter for Windows.

3.2 Update the Software Using the Xbox Accessories App

Download and open the Xbox Accessories app on your Windows device. The app will provide installation instructions if an update is available for your controller. Follow these steps to update your controller’s software and potentially fix the Xbox Cloud gaming controller not working issue.

4. Ensure Proper USB Connection

4.1 Inspect the USB Cable

An incompatible or damaged USB cable can also cause your controller to malfunction. Inspect the USB cable to make sure it is in good condition and the one provided with your controller.

4.2 Try a Different USB Port

If you’re using a USB connection to pair your controller with your device, try connecting it to a different USB port. This can help rule out any issues with the specific USB port you used initially.

5. Troubleshoot PC Detection Issues

Sometimes, your PC may not detect the controller correctly, causing the Xbox Cloud gaming controller not working problem. To fix this issue, you can try the following steps:

5.1 Reconnect Your Controller

Disconnect your controller from your PC and reconnect it using a different USB port. This can help your PC detect the controller correctly.

5.2 Restart Your PC

If your PC still doesn’t detect the controller, try restarting your PC. This can help refresh the connection between your PC and the controller, potentially resolving the issue.

6. Unpair and Re-pair Your Controller

If your Xbox Cloud gaming controller is still not working, you can try unpairing it from your device and then re-pairing it.

6.1 Unpair, Your Controller

To unpair your controller, navigate to your device’s Bluetooth and Devices settings, and remove the controller from the list of connected devices.


6.2 Re-pair Your Controller


After unpairing your controller, follow the standard procedure to pair it again with your device. This can help establish a new connection, potentially fixing the issue.

7. Power Cycle Your Controller

Performing a power cycle on your controller can help resolve many issues, including the Xbox Cloud gaming controller not working problem.

7.1 Turn Off Your Controller

To power cycle your controller, press the Xbox button for five to ten seconds to turn it off.

7.2 Turn On Your Controller

Wait for fifteen seconds, then press and hold the Xbox button for another five to ten seconds to turn the controller back on.

8. Switch to Xbox Type Controller

Some controllers are designed specifically for mobile and cloud gaming but might not work as expected when connected to a PC. Switching your controller to XInput support can make it compatible with a broader range of PC games.

To switch to an Xbox-type controller, press the Menu and View buttons simultaneously for three seconds, then release. Your controller should now be listed as a connected device in the Xbox Accessories app.

9. Explore Alternative Controllers

If you’re still experiencing issues with your Xbox Cloud gaming controller not working, consider trying an alternative controller compatible with the Xbox Cloud gaming platform. Some popular options include the Xbox Wireless Controller, Xbox Elite Wireless Controller Series 2, and controllers from third-party manufacturers like Razer and PowerA.

10. Contact Xbox Controller Support

If none of the solutions provided in this article work, it’s best to contact Xbox controller support for further assistance. They can guide you through additional troubleshooting steps or advise you on how to get a replacement controller if necessary.


We hope this comprehensive guide has helped you resolve the Xbox Cloud gaming controller not working issue. By following the steps outlined in this article, you should be well-equipped to diagnose and fix the problem, ensuring you can get back to enjoying your favorite games on the Xbox Cloud gaming platform. Remember to keep your controller’s software up-to-date, maintain proper battery levels, and follow appropriate pairing procedures to minimize the chances of encountering this issue in the future.

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