How to Cancel a Pre-order On Xbox One Definite Guide 2022

Last Updated on August 14, 2022 by Yildirim Sertbas

Read on to learn how to cancel a pre-order on Xbox One if ask yourself how do I cancel a pre-order on Xbox One.

How to Cancel a Pre-ordered Game on Xbox One?

You can cancel one or more products in a Microsoft Store order or pre-purchase before you are paid or the item ships.

  • Locate the order or pre-order in your Order history.
  • Next to the item, you wish to cancel, click Cancel. If you don’t see this option, you’ve already been charged for the item, but you may swap it or get a refund.
  • Check the box next to the item, then click the Cancel item button.
  • Check your inbox for an email confirming the cancellation of the transaction. Check your spam or junk mail bin if you haven’t received the confirmation email within a few minutes.

What Can You Do If You Have Trouble With Your Pre-order?

You should consult the Xbox support team if you’re having trouble with your pre-order. If you’ve ordered a game from the Microsoft store, you can also choose to buy it in advance and then cancel it later. Nevertheless, this may seem like a hassle, but it’s a simple way to cancel your pre-order. And if you’ve pre-ordered a game through Microsoft Store, you’ll have the option of downloading it for free or downloading it.

To cancel the pre-order of a game on Xbox One, you must contact the after-sales service on the site: https://support.xbox.com/fr-FR/contact-us and select the billing option. Several contact options are then offered, such as a chat or a callback.

If you have changed your mind and wish to cancel the pre-order of a game on your Xbox One, you must contact Xbox after-sales service by visiting the official website. Select “billing,” connect with your Xbox account and choose the desired contact mode. Here are the contact methods offered:

  • Post a message on the community forums
  • Send a Tweet to the @Xboxsupport account (English only)
  • Use Xbox Chat
  • Request a callback from technical support (hours: 9:00 a.m. – 9:00 p.m. Monday to Friday, 10:00 a.m. – 6:00 p.m. Saturday and Sunday)
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